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Frequently Asked Questions
Our fitted style sits close to the face and is super breathable. Our surgical style is similar to a surgeon’s mask, it expands and has a pocket for a filter (filter not included). Both masks feature a fitted nose piece and super soft earpieces.
Our standard masks have our signature SUPER SOFT earpieces. However, adjustable earpieces are available by request for an additional fee.
Our Kids Collection comes in three sizes Baby (1-2 years of age), Toddler (3-5) and Big Kid (6-9). I suggest our Youth size for ages 10-12. Our REGULAR size fits most teens and adults. I would suggest our X-LARGE size for larger men or if extra breathing room is desired. Please do not hesitate to send an email if you have any questions on your size.
Unfortunately, due to the COVID-19 Pandemic we are not accepting any returns or exchanges. However, it is my mission to deliver quality products that fulfill the vision you had in mind. Send me an email and we work to get it right every time!
We are a complete custom shop! Custom work can be ordered from my HOME PAGE under “Mile High Custom Shop.” Please leave as many details as possible and someone from my team will reach out to you soon. (Custom Work is available on almost every SHOP tab, but the HOME page option is the easiest to find!)
Yes, there are wholesaling options. All of my work is 100% handmade and never sent to a manufacturer. I will work with you to deliver quality products at great prices!
Jaylanni Designs products are made in a sanitized environment and sanitized during every part of the sewing process. The masks are also RE-SANITIZED (while wearing a mask and gloves) before placing in USPS mail. All mail is packaged for AT LEAST 24 hours before reaching your home.
A majority of shipping is done through USPS with a tracking number. If you need any work shipped faster, that is an available option for an additional fee.